Returns & Exchanges
At Car101, we want you to love your fashion finds, but if you're not completely satisfied, we offer a 30-day window for hassle-free returns and exchanges. All items must be unworn, unwashed, and include original tags to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are still attached to the garments.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.